An e-Training Course is an online event where you see the presentation via an Internet connection and hear the speaker via a phone line.

Sessions are designed to unlock your growth potential by providing you and your team with the necessary support to achieve technical excellence, adapt to new regulations and stay at the forefront of technology breakthroughs!

Attending an e-Training Course is time-efficient! It lasts approx. 1h30 and includes a 30 min Q&A session where you can directly interact with the speaker.

• Regular attendance fees vary from 250 EUR to 380 EUR for up to 3 attendees using a single connection (1 Internet access & 1 phone line). For exact fee of a specific session, go in the "FEE" tab of the e-Training description page.
• Group fees apply for 4 or more attendees and allow for up to 2 connections (2 Internet access & 2 phone lines)
• Individuals and corporate offers: Learn more about our cost-cutting attendance alternatives!

1. Sign-up for the e-Training Course(s) you want to attend by filling the registration form in the event description page
2. Select your payment method: by credit card via a secured payment center or by bank transfer
3. After validation of your payment by SpecialChem, you'll receive by email instructions to connect to the Internet session and to the phone conference
4. 15 minutes before the event starts, log in and start enjoying your online training experience!

e-Training Courses are in English.

You will need a computer with an Internet connection to view the presentation slides and a separate phone line to listen to the speaker.

The minimum Internet connection speed requirement advised by Microsoft Live Meeting is 56 kbps.

To confirm that your computer is configured for access to the event, please click on the following link: http://www.specialchem.com/rd/?rd=121

1. Enter your name (no meeting key required), then click on "Join Now". Wait about 30 seconds until slide demo starts.
2. If it does not start, but you are prompted to install, choose: "Accept, Install, and Join".
3. Install the file when prompted, and you will be connected to the demo presentation.

If your computer does not allow you to install in Step b, then choose the option "Accept and Use", enter your name (no meeting key required), then click on "Join Now".

Please note that this window might be blocked by your browser - in that case, allow the browser to open it by clicking on the message displayed at the top of the Internet window.

You can choose to make payment either by credit card via a secured payment center or by bank transfer.

• Credit card: once your online payment is finalized, you will immediately receive a confirmation email containing your invoice and another email with connection instructions.
• Bank transfer: if you choose this option, you will receive a confirmation email containing instructions to proceed to payment. Then when we receive the money in our account (generally takes 3-4 working days), we will validate your registration and you will receive the two emails (invoice & connection instructions).

• When you sign up and pay for the course, you'll get invoice as well as instructions about connecting online and when to call in by telephone.
• The day before the course, you'll receive the actual slides of the presentation so you can take notes and start to formulate questions.

1. Click on the link (or copy-paste it in your internet browser) that was provided in the connection information email
2. Enter your name and then click on "join". You will be placed in waiting room, until eTraining is ready to begin.
3. To hear the speaker, dial the telephone number and then enter the passcode provided in the connection information email.

While registering for the course, you can let us know about your specific needs / interests in the "What do you expect from this course?" box or you can send us an email at e-training@specialchem.com.

Yes, you can cancel your order any time prior to the course by writing to e-training@specialchem.com. All cancellations made before the course starts will be charged at 30% of total order price. All cancellations made after the course will be charged a full amount of the order price.

Here is what you get when you book an e-Training Course:

• Training material at least 24h before the live session
• Specific training needs addressed – Early registrants only
• Live training attendance with an Internet connection & a separate phone-line
• Interaction through written online chat box, live questions over the phone & instant polling
• Speaker with proven-track industry expertise & training skills
• Q&A transcript available after live session
• Easy contact with speaker after course
• Dedicated support team (+33 1 72 76 39 13)

Yes, this is a good way to make e-Training Courses even more cost-effective for you and your team!

• For up to 3 participants in the same room (1 Internet connection and 1 phone line), you only need to pay for one seat!
• For 4 and more participants (up to 2 Internet connections and 2 phone lines), group fees (which is worth 2 regular seats) apply
• Contact us to benefit from corporate rates for access from multiple locations.

Yes, your topic suggestions are more than welcome! Please fill the form and let us know about the training support you need to better perform in your activity.

• Register your interest with our Alert Me service and we will let you know once the topic is available again as a public event
  or
  
• Contact us to arrange a private session

• Yes. At the end of each presentation, a "Questions and Answers Session" is organized for you to ask oral questions directly to the presenter.
• If the presenter has no time left to answer your questions live, you can write them down by using the Q&A facility.
• A Q&A transcript will be made available after the live event.

When we have already run a session in the past, attendees provided us with their feedback.
means that Very Good and Excellent Ratings account for 60 to 79% of all evaluations
means that Very Good and Excellent Ratings account for more than 80% of all evaluations